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Network Performance Monitor (NPM)

Forum Problems sending emails when Solarwinds is installed on WinServ 2012

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Problems sending emails when Solarwinds is installed on WinServ 2012

jcalderone over 9 years ago

Hi guys,

I´m having problems sending emails when an alert triggers. When a ran some test I was using Windows 2007 and everything was fine.

But now some of our clients have installed Solarwinds on Windows server 2012 and when the alert triggers it doesn´t send an email.

I´m using my Gmail account as a test.

Hostname or IP Address of SMTP Server: smtp.gmail.com
SMTP Port Number: 465
Enable SSL
Enable This SMTP Server requires Authentication

Will really appreciated your suggestions to fix this problem. Thank you.

0 noobes over 7 years ago

Did you ever get to the bottom of this? I have NPM 11.5.3 installed on a 2012 machine and when I ping the exchange server I can see the packets in wireshark but when I test fire a mail....nothing, which suggests that the server is not generating SMTP at all?
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