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Web Help Desk (WHD)

Forum First install - error for Java?

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First install - error for Java?

jr3151006 over 9 years ago

During the first install shows the following msg below. Should I have JAVA installed before install? If so, why this prequesite could not be detected?

"Error while updating data to version 6.4.2: java.lang.NullPointerException"

tks,

Renato P

Top Replies

0 typhoon87 over 9 years ago

Java does not need to be installed before starting, WHD installs a local self managed instance of Java.
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0 CourtesyIT over 9 years ago

make sure you have local admin rights and you disable the UAC slider.
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