0 Replies Latest reply on Dec 19, 2014 11:09 AM by todd.lemmiksoo

    Failed to connect: No authentication mechansims supported by both server and client

    todd.lemmiksoo

      During the setup for 1.1.6 cannot get past the email verification section. Have tried changing all options without success.

      What is Alert Central trying to authenticate with. For internal relay my Exchange servers do not require authentication.

       

      DEBUG: setDebug: JavaMail version 1.4.5
      DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
      DEBUG SMTP: useEhlo true, useAuth true
      DEBUG SMTP: useEhlo true, useAuth true
      DEBUG SMTP: trying to connect to host "smtprelay.ghsbtr.net", port 25, isSSL false
      220 GHSMSASEX2.ghsbtr.net Microsoft ESMTP MAIL Service ready at Fri, 19 Dec 2014 11:07:51 -0600
      DEBUG SMTP: connected to host "smtprelay.ghsbtr.net", port: 25

      EHLO ghlxpalertcntrl.ghsbtr.net
      250-GHSMSASEX2.ghsbtr.net Hello [10.11.56.50]
      250-SIZE 52428800
      250-PIPELINING
      250-DSN
      250-ENHANCEDSTATUSCODES
      250-STARTTLS
      250-AUTH
      250-8BITMIME
      250-BINARYMIME
      250-CHUNKING
      250-XEXCH50
      250 XSHADOW
      DEBUG SMTP: Found extension "SIZE", arg "52428800"
      DEBUG SMTP: Found extension "PIPELINING", arg ""
      DEBUG SMTP: Found extension "DSN", arg ""
      DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
      DEBUG SMTP: Found extension "STARTTLS", arg ""
      DEBUG SMTP: Found extension "AUTH", arg ""
      DEBUG SMTP: Found extension "8BITMIME", arg ""
      DEBUG SMTP: Found extension "BINARYMIME", arg ""
      DEBUG SMTP: Found extension "CHUNKING", arg ""
      DEBUG SMTP: Found extension "XEXCH50", arg ""
      DEBUG SMTP: Found extension "XSHADOW", arg ""
      DEBUG SMTP: Attempt to authenticate
      DEBUG SMTP: check mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM
      DEBUG SMTP: mechanism LOGIN not supported by server
      DEBUG SMTP: mechanism PLAIN not supported by server
      DEBUG SMTP: mechanism DIGEST-MD5 not supported by server
      DEBUG SMTP: mechanism NTLM not supported by server