18 Replies Latest reply on Jun 30, 2015 1:51 PM by john.house

    How can I get my HelpDesk to run/update faster?


      I have the Web HelpDesk running on a sever with 4 processors 16gb of memory and 100gb of HDD space.  Every time I update a ticket or delete a ticket it takes a long time (10-20 sec) for the function to process.  What can I change to make this faster?