1 Reply Latest reply on Dec 8, 2014 7:30 PM by HolyGuacamole

Unknown nodes question

jgriffin_tmk Dec 8, 2014 2:10 PM

New to SolarWinds and Thwack, I apologize if I'm asking a question that has already been answered. I have a Cisco router in a remote location behind a firewall. I'm only able to get ICMP polling to work and the device is showing up as unknown type. Is there a way to modify the node to show up in the Cisco vendor list?

Re: Unknown nodes question

HolyGuacamole Dec 8, 2014 7:30 PM (in response to jgriffin_tmk)

SNMP or WMI polling needs to work to be able to determine the vendor. It is not possible to identify the device type using just ICMP
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