New to SolarWinds and Thwack, I apologize if I'm asking a question that has already been answered. I have a Cisco router in a remote location behind a firewall. I'm only able to get ICMP polling to work and the device is showing up as unknown type. Is there a way to modify the node to show up in the Cisco vendor list?
SNMP or WMI polling needs to work to be able to determine the vendor. It is not possible to identify the device type using just ICMP