0 Replies Latest reply on Dec 3, 2014 3:34 PM by enthuz

    Java Heap Size error when trying to access my Alert Central website.

    enthuz

      When trying to access my Alert Central site link I now get the following (version 1.1.6 with no changes since upgrade months ago):

       

      HTTP Status 500 - javax.servlet.ServletException: java.lang.OutOfMemoryError: GC overhead limit exceeded


      type Exception report

      message javax.servlet.ServletException: java.lang.OutOfMemoryError: GC overhead limit exceeded

      description The server encountered an internal error that prevented it from fulfilling this request.

      exception

      org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.OutOfMemoryError: GC overhead limit exceeded org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:549) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:455) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334) javax.servlet.http.HttpServlet.service(HttpServlet.java:728) org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:238) org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:262) org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1180) org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:950) org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:852) org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:882) org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:778) javax.servlet.http.HttpServlet.service(HttpServlet.java:621) javax.servlet.http.HttpServlet.service(HttpServlet.java:728) com.solarwinds.oncall.web.MdcFilter.doFilter(MdcFilter.java:102) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:311) org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116) org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:101) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:146) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:182) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:173) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) 

       

      root cause

      javax.servlet.ServletException: java.lang.OutOfMemoryError: GC overhead limit exceeded org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:911) org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:840) org.apache.jsp.WEB_002dINF.jsp.index_jsp._jspService(index_jsp.java:248) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:728) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334) javax.servlet.http.HttpServlet.service(HttpServlet.java:728) org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:238) org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:262) org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1180) org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:950) org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:852) org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:882) org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:778) javax.servlet.http.HttpServlet.service(HttpServlet.java:621) javax.servlet.http.HttpServlet.service(HttpServlet.java:728) com.solarwinds.oncall.web.MdcFilter.doFilter(MdcFilter.java:102) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:311) org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116) org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:101) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:146) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:182) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323) org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:173) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) 

       

      root cause

      java.lang.OutOfMemoryError: GC overhead limit exceeded 

       

      note The full stack trace of the root cause is available in the Apache Tomcat/7.0.33 logs.


      Apache Tomcat/7.0.33