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view asset history

I would like to see all assigned tickets to a certain asset, open and history. Is this possible?

Now I am able to view assets as admin, how can I view assets as Tech?

  • 1st question:

    Go to your 'Assets' tab and search for an asset. Click on the asset number and check out the 'Asset History' and 'Ticket History'

    Screenshot11-13-01.pngScreenshot11-13-00.png

    This should be what you're looking for.

    Question 2: Techs should be able to do the same thing, assuming you gave them the following permissions in Setup>Techs>Tech Permissions

    Screenshot11-13-02.png