3 Replies Latest reply on Nov 24, 2014 2:37 PM by wallander

    IPAM not scanning DHCP Addresses

    wallander

      Hi All,

       

      Hi, I am newbie, who is partially managing the Orion.

       

      On the IPAM , the DHCP leases are not working. When I look at the logs,

       

      ERROR SolarWinds.IPAM.ScanningEngine.JobProcessor.JobProcessorBase`1 (null) - Error occurred when processing DHCP results - serverGroupId: 2497, serverNodeId: 4022

      System.Data.SqlClient.SqlException (0x80131904): Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

      The statement has been terminated.

         at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)

         at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)

         at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()

         at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)

         at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async)

         at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)

         at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()

         at SolarWinds.IPAM.Storage.DAL.ConflictDAL.PurgeConflictData()

         at SolarWinds.IPAM.Storage.DAL.ConflictDAL.StoreDhcpConflicts(Int32 scopeId, List`1 conflicts, Boolean updateConflictData)

         at SolarWinds.IPAM.ScanMerge.DhcpDiscoveryMerger.UpdateScope(Int32 serverId, Int32 scopeId, Int32 groupId, String scopeAddress, Boolean includingGroupTable, DhcpServerType serverType)

         at SolarWinds.IPAM.ScanMerge.DhcpDiscoveryMerger.UpdateScopesState(Int32 serverId, Int32 groupId, Boolean addAutomaticallyNewScopes)

         at SolarWinds.IPAM.ScanningEngine.JobProcessor.JobProcessorOneTimeDhcpServerSync.SubmitResults(UIJob job)

      ClientConnectionId:e4634d91-5859-4b86-90d4-0bcf39d4f0ad

       

      I am not getting any idea on this and my knowledge is limited. I was pointed to SQL DB performance by few, but SQL Data is on SSDs and storage system is healthy.

       

      If I manually run a scan, it throws the same error.

       

      Also from the IPAM.Jobs_x file

       

      SolarWinds.IPAM.DHCP.Microsoft.DhcpException: The RPC server is unavailable

         at SolarWinds.IPAM.DHCP.Microsoft.DhcpViewer.ThrowException(UInt32 errorcode)

         at SolarWinds.IPAM.DHCP.Microsoft.DhcpViewer.GetDhcpStatistics()

       

      System.IndexOutOfRangeException: Index was outside the bounds of the array.

         at SolarWinds.IPAM.DNS.DnsServerManagement.GetIncrementalZoneTransfer(String ipamServerAddress, String zone, Int64& serialNo, Boolean& incrementalResults, Boolean& zoneNotFound)

         at SolarWinds.IPAM.Jobs.DnsZoneTransferJob.DoDnsZoneTransfer(Object param)

       

      2014-11-05 12:56:38,501 [STP SmartThreadPool Thread #216] ERROR SolarWinds.IPAM.Jobs.DHCP.Factory.WindowsDhcpFactorySubJob - GetSubnetInfo

       

       

      2014-11-05 12:30:04,356 [STP SmartThreadPool Thread #217] ERROR SolarWinds.IPAM.Jobs.DHCP.Factory.WindowsDhcpFactorySubJob - GetSubnetInfo(10.18.16.5,10.18.16.0,...) FAIL => code 1722

       

      Any leads would be helpful.

       

      Regards,

       

      kw

        • Re: IPAM not scanning DHCP Addresses
          wallander

          Any help on this ?

             at SolarWinds.IPAM.Jobs.DHCP.Factory.WindowsDhcpFactorySubJob.DoDhcpIntegration(DhcpSubnetJobSettings dhcpSettings, PingSweepDhcpJobSettings settings, CredentialBase credBase)

          2014-11-06 05:32:03,793 [STP SmartThreadPool Thread #291] ERROR SolarWinds.IPAM.Jobs.DHCP.Factory.WindowsDhcpFactorySubJob - GetSubnetInfo(10.16.21.5,10.16.22.0,...) FAIL => code 5

          2014-11-06 05:32:04,448 [STP SmartThreadPool Thread #291] ERROR SolarWinds.IPAM.Jobs.DHCP.Factory.WindowsDhcpFactorySubJob - GetDhcpStatistics(XX.XX.XX.,...) FAIL => code 5

          2014-11-06 05:32:04,448 [STP SmartThreadPool Thread #291] ERROR SolarWinds.IPAM.Jobs.DHCP.Factory.WindowsDhcpFactorySubJob - Exception while trying to retrieve scope 'XX.XX.XX'

          SolarWinds.IPAM.DHCP.Microsoft.DhcpException: Access is denied