5 Replies Latest reply on Feb 19, 2015 7:44 PM by HolyGuacamole

    Sending an email alert regarding status of nodes

    chamepicart

      We are trying to create new alert regarding the status of nodes, doing so we encountered this error..

       

      11/3/2014 1:38:14 PM: Initiating test for alert Alert me when circuit goes down.

      11/3/2014 1:38:14 PM: Retrieved 1 actions for alert Alert me when circuit goes down.

      11/3/2014 1:38:14 PM: Preparing action type EMail to test alert Alert me when circuit goes down.

      11/3/2014 1:38:15 PM: Email 'This is an alert from your SolarWinds server.' from '"NetworkLive" <email1>' to '"email2" <email3>' has been handed to the local mail handler for alert Alert me when circuit goes down. However, the mail handler had the following error:

      Email message sent via SMTP Server [insert server email here] To:"email2" <email3> CC:email4, email5 From:"NetworkLive" <email1> Subject:This is an alert from your SolarWinds server. Body:This circuit is ethier in warning or down state.

      EXCEPTION STACK: --> The transport failed to connect to the server.

      : CDO.Message.1 :    at Interop.cdosys.MessageClass.Send()

      at SolarWinds.Orion.Core.MessageActions.ActionEmail.AsyncMailToSend.SendThis(Object state);

       

      11/3/2014 1:38:15 PM: Action type EMail for alert Alert me when circuit goes down failed to complete successfully.

      11/3/2014 1:38:15 PM: Completed action type EMail for alert Alert me when circuit goes down.

      11/3/2014 1:38:15 PM: Completed test for alert Alert me when circuit goes down.

       

      What seems to be the problem?