0 Replies Latest reply on Oct 31, 2014 9:08 AM by jburke

    Alert Central alerts that are listed as re-activated not not set back to "no longer active" after the alert has been cleared

    jburke

      Has anyone else seen this issue? If an alert initially comes in it will change to "No longer active in Orion" if the alert condition no longer exists, which is the expected behavior. If the alert condition exists again, it will reactivate the alert, but this time when the alert condition is resolved a second time, the Alert Central status remains as if it is an active alert.

      Is this normal? Is there any way to alter this behavior so the alerts will always show the status in Orion?

      Thanks

      -Jim