5 Replies Latest reply on Oct 27, 2014 1:28 PM by optwpierce

    Not receiving Basic Alerts

    optwpierce

      We have been using Alert Central for a few months now without much issue.  We are using SAM and NPM.  We just upgraded to NPM v11 and are now seeing a strange issue.  Any alert that comes from a NPM Basic Alert, does not show up in Alert Central.  Any alert that comes from Advanced Alerts (at least the SAM application alerts) show up just fine.

      When we performed the migration, we moved NPM and SAM to a new server attached to the same database.  Then we re-attached Alert Central to the new server.  Any ideas where I can go to look for the resolution would be appreciated.

       

      Thank you