1 Reply Latest reply on Oct 28, 2014 2:43 PM by mferrucci

    Trying to connect


      Trying to connect to my account at freepages.rootsweb.com and get an error (unable to connect to server 10013)

        • Re: Trying to connect

          Socket error 10013 usually means that access to the SMTP server was denied. You should ask your mail service what settings to use, in particular how your credentials should be passed. If your mail service provider is not also your ISP, other complications may be introduced. You should normally use your ISP's SMTP server. 

          The SMTP portion must be setup correctly on your mail service side.  One wrong config, and it will not work.

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