I am hoping that this gets bumped and some folks have an answer.
My system is experiencing the same symptoms.
Atlas shows everything is created and saved properly, but all the icons are gray in the Orion map.
Yes stormblade, I still have the problem anyone can help us, please, thanks
1 of 1 people found this helpful
Here are the steps support gave me when I had a similar issue with maps not displaying any graphics/icons:
On the Main Orion server,
Browse to the Network Atlas installation folder:
<Volume>:\Program Files (x86)\SolarWinds\Network Atlas\Maps
Copy the following folder:
To the following folder.
C:\Program Files (x86)\SolarWinds\Network Atlas\MapsWeb
** If folder MapsWeb does not exist, please create it manually.
Yes it works, thanks a lot I was waiting for long 8 months.
THANK YOU SO MUCH
I was with this error
I had this issue after reinstall Network Atlas. Thanks for sharing the solution. It worked like a charm.
I want to know that if the SolarWinds Orion NPM is installed on drive D instead, then the destination drive for copied file should hosted on drive C or D?