0 Replies Latest reply on Oct 10, 2014 1:52 PM by cmatrask

    "vmStatsProvider" causing Solarwinds to give false "down" alerts?

    cmatrask

      Hi Everyone,

       

      Does anyone have experience Solarwinds giving false "down" alerts on with virtual servers?

      It happened on a server yesterday morning, twice. We received alerts from Solarwinds that a particular server was down around 7:00 and 8:00 AM.

      In looking at the application logs for that time on the server I spied numerous line items:

       

      Information10/9/2014 7:08vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
      Information10/9/2014 7:08vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
      Information10/9/2014 7:06vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
      Information10/9/2014 7:06vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
      Information10/9/2014 6:57vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
      Information10/9/2014 6:57vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
      Information10/9/2014 6:55vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
      Information10/9/2014 6:55vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.
      Information10/9/2014 6:46vmStatsProvider256GeneralThe "vmStatsProvider" is successfully initialized for this Virtual Machine. WMI namespace: "root\cimv2".
      Information10/9/2014 6:46vmStatsProvider258Guest Library APIThe "vmGuestLibrary" is successfully initialized for this Virtual Machine.

       

      If I understand this correctly these are coming from the VMWare tools that is installed on the virtual instance?

      Can this be causing Solarwinds to see the server being down?

       

      Thanks everyone,

      Cheryl