22 Replies Latest reply on Jun 26, 2017 8:36 AM by ktillman

    Tech notes field vanishes

    tomhenderson

      We're seeing an intermittent bug where when you click the green + to add a new tech note in the tech interface, the whole tech notes section is removed from the screen leaving just the header:

       

      after.png


      We're running WHD 12.1.0 - Build #12.1.0.300 on a Centos 6.4 VM.


      I've tried tailing the helpdesk.log file while I tried to reproduce the issue, but when it finally happened there was nothing in the log. I also thought it might be memory related but I was able to reproduce this after a reboot when WHD was using only a few hundred MB of the 3GB assigned.


      Has anyone else seen this?