12 Replies Latest reply on Aug 13, 2019 3:24 PM by cchapman

    Kiwi Syslog not receiving any message

    athena

      Hello,

       

      I just installed Syslog on a Windows 8 VM (ESXi 5.5).

      However... I don't received any message from the router (Cisco RV042G) I want to log.

       

      I tried the generic troubleshhoting :

      • Check network connectivity by pinging from the sending device to the Syslog Server machine  => OK
      • Check only one instance of Kiwi Syslog Server is running (Ctrl-Shift-Esc to get the task-list) => OK, only one
      • Disable any personal firewall software such as ZoneAlarm or BlackIce => Disabled

      • Use a sniffer to check if messages from the routing are reaching the PC => Yes, I can see them
      • Check DNS resolution is working as expected by pinging a hostname from the Command Prompt => OK
      • Check that there is a "Display" action setup for the facility and level you are expecting to receive messages on. => OK
      • Send a test message to yourself by pressing Ctrl+T => Displayed
      • Download a copy of the Free Syslog Server Message Generator (SyslogGen) from: www.kiwisyslog.com/downloads => Done
      • Install SyslogGen and set it to send a message every second to the address 127.0.0.1 (local host). => Not displayed, and I don't see them in a local packet capture.
      • Try sending messages with SyslogGen from another machine to the host running the Syslog Server => Not displayed, but see them on a packet capture (on Syslog PC)

       

      Do you have any idea about the cause of this issue ?

       

      Thanks in advance for your help.