2 Replies Latest reply on Sep 25, 2014 10:07 AM by sdrago

    Is there a way to stop confirmation emails?

    sdrago

      Is there a way to stop confirmation emails? we just had an instance of SAM making 521 cases because our internet blipped for a few minutes last night, when we closed the cases we got 521 confirmation emails telling us we closed the case.I was asked to turn the confirmations off because the higher ups don't want anyone getting those emails.