I'm seeing an odd error in the logs recently. Web Help Desk is complaining about:
Encountered error while testing Action Rule "Some action rule name" against Ticket xxxx:
er.extensions.eof.ERXDatabaseContextDelegate$ObjectNotAvailableException: No com.macdesign.whd.TechGroup found with globalID: <TechGroup: [id: '1']>
It enumerates every rule it goes through (all of them in my case), for every ticket coming in.
This started (I think) after I deleted a Tech Group. That tech group is not used in any action rule.