2 Replies Latest reply on Sep 10, 2014 9:38 AM by typhoon87

    Close ticket after last aproval step

    tsingbartl

      Hi there,

      I'm looking for a way to close a specific ticket after the last aprover has aproved it.

      I'd like to design an order workflow where after a couple of steps the ticket gets mailed to the purchase department, and after approval gets closed.

      The status options (where you can set aproval options) are general options, and I don't want to change settings for all status but only  this specific aproval workflow.

      Any ideas?

      Thanks,

      Thomas