2 Replies Latest reply on Nov 18, 2014 1:14 PM by nraney

    Asset Assigment to the enduser

    cergen

      Dear All,

       

      We have implemented Webhelpdesk tool to our customers in Turkey. We are receiving question about acknowledment by user for assign assest. Our question is ; how could end user confirm/approve assign assest to him on WHD client.

       

      from ITIL and COBIT perspective, user should confirm related assest has been delivered to him.

       

      thank you