0 Replies Latest reply on Aug 19, 2014 7:37 PM by jfitzpatrick

    LDAP sync w/ Web Help Desk


      I am getting users coming in as: James FitzPatrick [i] after importing assets. The only way I have seen to avoid this is manually click each user after searching LDAP. Is there a work around for this? If I uncheck "Sync With Existing WHD Clients Only" Will it pull all of my LDAP users through? There must be a better way to do this. Any ideas? Thanks!