1 Reply Latest reply on Sep 12, 2014 1:08 PM by dwyatt

    WHD Fields "Time Since Update" and "Updated" Times Do Not Agree


      I have several examples of tickets last edited (per "Updated" field and in the tickets' History) two days ago, yet the "Time Since Update" fields shows about 15 hours since the last update.  Why the discrepancy?


      Note WHD and server system times are synched to the same time and time zone.