2 Replies Latest reply on Sep 2, 2014 7:16 AM by michal.hrncirik

    Mac addresses appearing as FFFFFFFF

    mattperkins86

      Hello!

       

      My name is Mathew, I am a systems administrator at an enterprise company in Australia. In the past year I have been implementing SolarWinds and learning the ropes. Since it's inception however, IPAM has been registering some Mac Addresses on the network as FFFFFFFF. However in DHCP, these addresses have the correct address associated with them.

       

      IPAM issue.PNG

       

      This seems to be limited to certain makes or models of printers. (Samsung printers seem to be a big culprit) UPS devices for instance are showing up with a Mac address of 00000000.

       

      Is there a module I have to load for IPAM to be able to manage Samsung printers? Any help would be greatly appreciated.