2 Replies Latest reply on Aug 5, 2014 7:43 PM by rave

    What Condition Trigger Group Status is Equal to Warning

    rave

      Dear all,

       

      I have set a group alert type at "Advance Alert Manager", this alert will inform me when the following conditions are met

       

      • Group Status is equal to to Warning
      • Group status is equal to Critical

       

      For the event message, I have set Group ${GroupName} is ${GroupStatusDescription}, due to ${GroupStatusRootCause}.

       

      The event message is not helpful but only trigger the message that display the  "<<Group>> is in warning state due to member status. <<Device>> is in a warning state."

       

      Whenever I see the event display at my event log, I will go to the particular Device and check on the vital stats which mostly have a Packet Loss of around 10 - 20%.

       

      After the message, my polling status is set to 120 seconds and the another event message display the group status is up.

       

      However my setting for Packet Loss under web admin > Settings > Orion General Thresholds > Percent Packet Loss for warning level is set to 30. 

       

      My questions on the trigger condition :-

       

      1. Under what condition the Warning status will be trigger? Because my warning setting is set to >=30%

       

       

      Thanks and Regards,

      Rave

        • Re: What Condition Trigger Group Status is Equal to Warning
          Vinay BY

          The alert that you have mentioned looks like an alert on a group rather than that on the individual server/node.

          1. Check "Status rollup mode on your group" under Manage Groups -> Edit that Group -> Advanced

          2. Looks like you are asking 2 different questions on the same thread , the alert that is being fired is for an entire group and its not specific to a particular node

           

          Please go through the below link which would talk about status on a group:

          http://www.solarwinds.com/documentation/en/flarehelp/orionplatform/default.htm#orioncoreagmanagingdisplaygroupstatus.htm?Highlight=mixed status

          1 of 1 people found this helpful
            • Re: What Condition Trigger Group Status is Equal to Warning
              rave

              Dear Vinay,

               

              Thanks for pointing me to the article which I learn new stuffs on the SolarWinds NPM.

               

              1. Check "Status rollup mode on your group" under Manage Groups -> Edit that Group -> Advanced

                  The Status rollup mode is set to Mixed status shows warning for my environment.

                  The reference link mentions for Mixed status is define as shows Warning ensures that the status of a group displays the worst warning-type state in the group.  Which I will re-evaluate if such setting is useful to our setup.

                

               

              2. Looks like you are asking 2 different questions on the same thread , the alert that is being fired is for an entire group and its not specific to a particular node

                     Sorry if I not very clear with my question.  But for this group alert, it always happened for this particular few members that always showing warning status that causes this group alert to triggered.

                   I just not sure under what condition does the warning status will be triggered? Because under event log which we set variable ${GroupStatusRootCause} able to direct me to the particular devices facing the problem.

                     It always 10% - 20% Packet Loss and after 120 secs the NPM repoll the device and the up message is display again.