4 Replies Latest reply on Jul 5, 2017 10:20 AM by msulliva

    Disable Support Contract Email


      I am currently the Sys Admin responsible for Web Help Desk.  We have multiple departments using the system.  The manager of each department is given Admin permissions over Web Help Desk for ticket control between departments.  Our Support Contract is currently coming up for renewal and on each Saturday WHD sends a reminder email to all the Admins.  I'd like to either disable or redirect this email to only go to me.


      Any help would be appreciated.