0 Replies Latest reply on Aug 1, 2014 7:44 AM by fricketo

    Dameware and GLPI

    fricketo

      Hi everybody....we are using DamerWare Remote Control v.9 and the Help- Desk/ Assesment Center GLPI...when i tried to setup a link like its written in this blog Dameware / Web Help Desk Integration, everything works fine, instead of filling out the Hostname. In the Assesment Center i got the Link dwrcc://[ip] (which is the argument for getting out the IP of the Client), so that i have a line under the assest like this: dwrcc://192.168.195.15. When i now click on the link Dameware starts with the Arguments filled out i told Dameware (Password, and Username). I could not use the argument -m because the IP is only known in GLPI....so is there a possibility to get the IP fom the Link dwrcc://192.168.195.15 into the hostname field from Dameware???