Does anyone out there in the community know (or if it's even possible) how to disable clients from being able to communicate through email rather than using WHD, itself? We have way too much email going in and out of WHD and TONS of
signatures that slow the system down.
Any answers or thoughts are gladly welcomed.
Thanks for your answers!!
Under setup>ticket>options you can turn off the ability to create tickets through email, turn off auto-reply, and default email settings for e-mail recipients.