1 Reply Latest reply on Jul 28, 2014 11:04 PM by sreed@xmcinc.com

    How can I edit the "ticket view"

    sreed@xmcinc.com

      I would like to add a section to start a remote session with a customer from within the ticket view, can anyone direct me the html document for this resource? I have been going through the files and can't locate this one to edit.