thanks a lot, that helped. another thing if you don't mind, i'm actually facing troubles with playing sounds when an alarm is taking place. In advanced alert manager, I do choose the sound to play as the trigger action and fill in the necessary conditions but no chance, I mean when i try the other actions as sending email, or logs it's okay, but nothing happens when i choose playing sound as an action. Can you help me on this.
The alert action to "play a sound" DOES work - on the server. The polling engine. Which is probably in the data center. As a virtual machine. Without a sound driver.
Yep, it's that dumb.
(Hint: So is "text to speech" - it WILL read out the alert. On the polling engine. )
So unless you are standing near the server rack, you aren't going to hear anything.
