Active Alerts Question

You could create a custom table report with the time frame limits you desire and use that instead of the canned "Active Alerts" view item.  Likely won't be a visually appealing, but will get the job done.

when the reset conditions are met, the corresponding alert is automatically cleared out. If the alerts are remaining active for weeks and in what sounds like months, it is more than likely that the alerts are being triggered for normal operating levels. I would say you probably need to look at your trigger thresholds and adjust them to be more suitable for your environment.

Holy,

Here is an example of what I see in the active alerts. These devices are up and have been up for some time. Are you suggesting that in the alert for node down, there is no alert reset being sent to Orion to delete it?

Thank you

Can you open the Advanced Alert Manager utility on the SolarWinds, bring up the list of alerts by clicking on the 'Configure Alerts' button, highlight the alert corresponding to the node down alerts in your screenshot above and click the Export button. Go ahead and attach the exported alert. Alternatively, edit the alert and post the screenshots of the Trigger condition, Reset condition, Trigger Actions and Reset Actions tabs

Here you go Holy - I'm assuming it has something to do with the "Reset Conditions""Reset Actions" boxes being blank?

Thank you

The issue is the reset condition (or lack of in this case). Change it to the first radio button and the alerts will clear automatically when the nodes come up

Thanks Holy