1 Reply Latest reply on Jul 6, 2014 4:16 AM by morlingit

    'Too many incorrect password attempts. Account has been deactivated.'  How can I reset the admin account?

    morlingit

      Using single user free version of Webhelpdesk using Frontbase.  Had CAPS lock on when entering password for the admin (only) user login.  Tried three times and am now getting the message 'Too many incorrect password attempts. Account has been deactivated.'  How can I reset the admin account?  I've tried (using frontbase manager) changing the inactive and lock columns for the TECH user back to 0, but that didn't help...any suggestions?