8 Replies Latest reply on Jul 7, 2014 11:07 AM by bobbywaz

    "pretty" emails


      Hey guys, I used to work at a company that used WHD, and we used to get 'pretty' HTML emails from the server like you see below. Everything is in a bounding box, things are neat and just look better.






      Currently the company I started bought WHD, and the tickets we're getting look like this:





      Not nearly as pretty, and they confuse the hell out of my clients. Is there a way we can change the ticket style to the way I previously had with my old company? I've looked through the Admin Guide, and the Setup page, but can't find the setting.