1 Reply Latest reply on Nov 5, 2015 9:37 AM by edullum

    12.1 MySQL database update issue

    jasondaniel

      We've attempted upgrading to 12.1 from 12.0.1 numerous times and are encountering and error being thrown up once the logging into the interface and attempting the required database update, which always fails.

       

      The setup is installed on a MacPro running 10.6.8 and connecting to a MySQL instance on the same machine. We've also tried the same config on 10.8, 10.9 and also using the 12.1 WHD appliance connecting to the database on the MacPro and also MySQL running in Centos.

       

      Same error each time and unable to progress beyond that point. After any ideas, this is the error thrown up:

       

      Stack Trace

      >

      > java.lang.RuntimeException: Error while executing post-update method: er.extensions.eof.ERXDatabaseContextDelegate$ObjectNotAvailableException: No com.macsdesign.whd.TechPermission found with globalID:

       

      > at com.macsdesign.util.MDSDataUpdater.updateData(MDSDataUpdater.java:130)

      > at com.macsdesign.whd.HelpDeskDataUpdater.updateData(HelpDeskDataUpdater.java:4777)

      > at com.macsdesign.whd.HelpDeskDBLoader.updateDatabase(HelpDeskDBLoader.java:120)

      > at com.macsdesign.whd.ui.DBUpdateProgress.performAction(DBUpdateProgress.java:70)

      > at com.webobjects.woextensions.WOLongResponsePage.run(WOLongResponsePage.java:119)

      > at java.lang.Thread.run(Thread.java:695)

      > Caused by: er.extensions.eof.ERXDatabaseContextDelegate$ObjectNotAvailableException: No com.macsdesign.whd.TechPermission found with globalID:

       

      etc etc...

       

      cheers

       

      Jason