Could you please describe more details how to reproduce your case? Because, as usual new alert will be created if the same old alert is closed.
Description how to work AC if you change orion source rule to trash alerts:
- AC trashes all of the NEW alerts from Orion;
- AC adds note to all opened alerts;
- AC doesn't add note to alerts if alerts are closed.
So, you need to close alerts if you don't want to receive notifications on alerts.
I think I found the problem. I guess I still had alerts out there that were never closed. I guess I didn't realized that it was only showing me by default 1 weeks of alerts. I must have missed that there were some older alerts that were still in an acknowledged state. I believe I got them all closed now. I will let you know if I notice any issues still.
Thank you for the information.