2 Replies Latest reply on Jul 17, 2014 11:10 AM by ivan34

    Issues with DW MRC v9 and v10 getting access to a PC...


      We have a handful of PC's where some of our IT support can remote in but it's sitting at the crtl+alt+del screen, as if they had the RDP box checked. This happens on Dameware mini remote v9 and v10. If I connect with my v6.8 I can remote in just fine.

      Some times they can get into these PC's but most of the time they have this problem.

      I have looked at all the settings on my 6.8 and compared them to their 9 and 10 clients and they're the same.

      I have opened a ticket, but figured I would try here as well.