0 Replies Latest reply on May 22, 2014 12:23 PM by pmaruszewski

    Weekly report to techs

    pmaruszewski

      Is it possible to set up a report that emails each tech a list of their tickets that are older than 1 week?  I can set up a report for each tech which will send them the # of tickets, but 1) I want it to list the tickets, and 2) I want don't want to have to set up the same report for each tech.