1 Reply Latest reply on May 31, 2014 4:58 PM by robtyler

    Is there a way to print ticket details and show custom field check boxes?

    danolson312

      We have a custom field that has a multiple choice answer.  It is meant to serve as a checklist of sorts.  When printing the ticket details the checkboxes do not show up on the printout.  On screen grab, left side is view on screen, right side is view from print preview.  Custom field in question is "Checklist-AssocNew".  Checkboxes show up on screenview on left, but not on print view on right.

       

      Any ideas?