6 Replies Latest reply on Dec 8, 2014 10:49 AM by gwd0704

    Configuration Error during running wizard

    jonchill

      I'm trying to setup Alert Central and are currently working through the wizard but I've hit a brick wall trying to get the E-Mail configuration completed, Below is the error and where its occuring, I've tried looking at the config of the mailbox on Exhange but can't see anything obvious why I should be getting this error.

       

      Has anyone else got this error before during inital configuration and if you did how did you resolve it?

       

      Any help would be much appreciated.

       

      Thanks

       

      Jon

       

      ScreenHunter_30 May. 21 11.53.jpg

       

      DEBUG: setDebug: JavaMail version 1.4.5

      DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

      DEBUG: mail.imap.partialfetch: false

      DEBUG: mail.imap.statuscachetimeout: 1000

      DEBUG: mail.imap.appendbuffersize: -1

      DEBUG: mail.imap.minidletime: 10

      DEBUG: trying to connect to host "exht-l1.ulh.xlincs.nhs.uk", port 993, isSSL true

      * OK The Microsoft Exchange IMAP4 service is ready.

      A0 CAPABILITY

      * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN IDLE NAMESPACE LITERAL+

      A0 OK CAPABILITY completed.

      DEBUG IMAP: AUTH: NTLM

      DEBUG IMAP: AUTH: GSSAPI

      DEBUG IMAP: AUTH: PLAIN

      DEBUG: protocolConnect login, host=exht-l1.ulh.xlincs.nhs.uk, user=nmsalerts, password=<non-null>

      DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

      DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 NO AUTHENTICATE failed.