2 Replies Latest reply on May 15, 2014 9:36 AM by memoryisram

    What to do with Acknowledged "Host Up" Notifications?

    memoryisram

      I'm diving into Alert Central and trying to configure my new installation. I have a source rule created to grab emailed alerts from our Nagios system.

       

      I have added a filter to exclude messages that include subject line text "Host Up for", but the acknowledgements still appear in Alert Central. Am I supposed to configure AC to somehow ignore these, or is there something I should do so the UP messages somehow cancel out the previous DOWN message (if it was a server reboot and the issue has cleared itself before a staff member has been able to investigate)?

       

      I've read the Administrator's Guide, but it isn't too helpful in terms of best practices.  Thanks for any guidance you can provide.