1 Reply Latest reply on May 9, 2014 9:58 PM by nate.mellendorf

    Android SMS alert responses are not recognized

    kkhalsa

      It looks like my SMS responses to Alertcentral alerts on my Android phone do not include / quote the original message when I reply, which means that Alertcentral isn't able to match my responses to an alert.

       

      I tried acknowledging an alert with an Iphone and it worked fine.

       

      Is this some particularity with how Android handles SMS to email? Is this a known issue?

       

      I am using the default Android 4.4 notifications application.

       

      Tried using hangouts to reply and my reply was unable to be sent at all.

       

      I guess I could manually copy the original message into my reply, but hopefully there is an easier solution. Didn't see any option in the notifications app to include original message in the reply.