It looks like my SMS responses to Alertcentral alerts on my Android phone do not include / quote the original message when I reply, which means that Alertcentral isn't able to match my responses to an alert.
I tried acknowledging an alert with an Iphone and it worked fine.
Is this some particularity with how Android handles SMS to email? Is this a known issue?
I am using the default Android 4.4 notifications application.
Tried using hangouts to reply and my reply was unable to be sent at all.
I guess I could manually copy the original message into my reply, but hopefully there is an easier solution. Didn't see any option in the notifications app to include original message in the reply.
Unfortunately, I had the same issue.
To get around this, we started using the native Android mail client or an app called Touchdown.
We then sync our e-mails via push notifications, and it seems to work well. (We didn't see a real delay in response time.)
You can respond to the sms notifications, but that's rather tedious.