3 Replies Latest reply on Oct 9, 2014 10:10 AM by techadrian

    Changing the default Asset Lookup field?

    techadrian

      When trying to add an asset to a ticket, the Asset Lookup field always defaults to "Asset No."  I'd say 95% of the time, we use the Network Name to search for assets, and 0% of the time do I know an asset's number.  Is there any way to change the default Asset Lookup field from Asset No. to Network Name?