1 Reply Latest reply on Apr 23, 2014 9:49 AM by oleg.zastavnyi

    cannot get past the "Getting Started with Alert Central" wizard

    naj376

      I am trying to install Alert central but get the error below when running the "Getting started" wizard.

      We have disable NTLM authentication on our servers. Is there anyway of getting around this problem?

       

      DEBUG: setDebug: JavaMail version 1.4.5

      DEBUG: getProvider() returning javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc]

      DEBUG: mail.imap.partialfetch: false

      DEBUG: mail.imap.statuscachetimeout: 1000

      DEBUG: mail.imap.appendbuffersize: -1

      DEBUG: mail.imap.minidletime: 10

      DEBUG: trying to connect to host "broxemail.broxnt.broxbourne-council.net", port 143, isSSL false

      * OK Microsoft Exchange Server 2003 IMAP4rev1 server version 6.5.7638.1 (BroxEmail.broxnt.broxbourne-council.net) ready.

      A0 CAPABILITY

      * CAPABILITY IMAP4 IMAP4rev1 IDLE LOGIN-REFERRALS MAILBOX-REFERRALS NAMESPACE LITERAL+ UIDPLUS CHILDREN AUTH=NTLM

      A0 OK CAPABILITY completed.

      DEBUG IMAP: AUTH: NTLM

      DEBUG: protocolConnect login, host=broxemail.broxnt.broxbourne-council.net, user=broxnt\alert, password=<non-null>

      DEBUG IMAP: AUTHENTICATE NTLM command trace suppressed

      DEBUG NTLM: type 1 message: 4E 54 4C 4D 53 53 50 00 01 00 00 00 03 B2 00 00 06 00 06 00 29 00 00 00 09 00 09 00 20 00 00 00 62 72 6F 78 61 6C 65 72 74 42 52 4F 58 4E 54

      DEBUG NTLM: type 3 message: 4E 54 4C 4D 53 53 50 00 03 00 00 00 18 00 18 00 68 00 00 00 18 00 18 00 80 00 00 00 0C 00 0C 00 40 00 00 00 0A 00 0A 00 4C 00 00 00 12 00 12 00 56 00 00 00 00 00 00 00 98 00 00 00 01 82 00 00 42 00 52 00 4F 00 58 00 4E 00 54 00 61 00 6C 00 65 00 72 00 74 00 62 00 72 00 6F 00 78 00 61 00 6C 00 65 00 72 00 74 00 75 D2 2E 61 EB E5 42 C8 97 76 53 CB 87 18 8B FF 52 8B 7A 94 A8 2F 73 D8 6C E6 70 06 4E A4 E9 2F 38 BC F4 2D 06 A2 1E 89 4B 5F 63 77 1C FA 19 3A

      DEBUG IMAP: AUTHENTICATE NTLM command result: A1 NO Logon failure: unknown user name or bad password.