3 Replies Latest reply on Apr 30, 2014 5:50 AM by mcgeg

    Solarwinds NPM and Web Help Desk Integration - Location Fields


      I have integration setup properly between WHD and Orion NPM.  Web Help Desk is now creating an automatic ticket from alerts that are critical as it should.  However, the "Location" field on the ticket is empty when the ticket is created and I wanted to know if it is possible to automatically fill this field when a ticket is created through this integration.  If so how can this be achieved?