0 Replies Latest reply on Apr 16, 2014 9:11 AM by geneseecounty

    Asset No. Duplicates


      Web Help Desk 12.0.0

      I have multiple techs manually entering assets in at the same time. When one clicks new asset and is entering the data, if another tech clicks New Asset before the first one has completed their entry, the second one generates the same asset number as the first and it will continue, a third will generate the same asset number as well until one of the entries is saved.. So we are getting many duplicate asset numbers. How can we make it generate a new asset number each time the New Asset button is clicked?