0 Replies Latest reply on Apr 15, 2014 10:14 AM by tsingbartl

    Service contracts as monthly billed items, displayed as information to the client

    tsingbartl

      Hi there, I'm trying to accomplish the following:

      We have specific services like mail, network access, VPN, etc. which we bill our internal clients on a monthly basis. I'd like to add this information to the client and get an export, a list of services booked by the client every month. Best I'd like to have a script that does that for me.

      I fooled around with assets and parts, but both have some cons, as I can't display them in the profile of the client, only in open tickets. I had a custom field with multiple choice, but that doesn't seem to be very flexible in case the pricing changes.

      Any suggestions would be greatly appreciated.

      Thanks,

      Thomas