When I'm using Dameware V10 to remote into a client's machine, it always starts with the following message "Configuring the remote system for first time use. This may take as much as two minutes. Please wait..." It allows me to get to the client's machine but then the CTRL-ALT-DELETE function doesn't work and I can't log in. I've also tried to use the Send "CTRL+ALT+DELETE" option. I've installed and re-installed the Dameware Software at least 3 times but it still has the same issue. What would be causing this problem? Thanks.