9 Replies Latest reply on Aug 29, 2016 2:25 PM by supportdiehard

    AlertCentral initial setup,email settings test failing with Gmail

    automag928

      Hey everyone - I am trying to get AlertCentral to work via Gmail (long story short: cant use corp email based off our network config) and I am failing the inital email settings check with the following-

       

      DEBUG: setDebug: JavaMail version 1.4.5

      DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

      DEBUG: mail.imap.partialfetch: false

      DEBUG: mail.imap.statuscachetimeout: 1000

      DEBUG: mail.imap.appendbuffersize: -1

      DEBUG: mail.imap.minidletime: 10

      DEBUG: trying to connect to host "imap.gmail.com", port 993, isSSL true

       

       

       

      I've tried with imap and pop both not working - and I also checked that IMAP was enabled via the gmail account settings.

       

      On another post on thwack with the same error, similar setup, the issue was DNS.  However when I ssh into the alert central box, dns resolves the names for imap.gmail.com and also pop.gmail.com correctly.

      Any other ideas or something I'm missing?