1 Reply Latest reply on Apr 8, 2014 7:48 AM by Peter Krutý

    How to enter Assets that don't have an Asset number

    jennjoe4

      I would like to know how I can enter equipment into Assets with having an asset number for the type of equipment.

       

      For example...

      I have the Asset Tag feature turned on.  I use this for when I enter equipment that has a company asset tag assigned to it (computers, tablets, laptops, etc).

       

      I would like to be able to track equipment that doesn't have an asset tag assigned, like (monitors, printers, etc).  Just by inputting the serial number and other information, like the warranty, location, etc.

       

      But, when I turn the Asset feature off in setup, it removes the Asset field from the new asset ticket.

       

      Any help would be appreciated.