Do you use Orion Source or Email Source?
In case with Email Source you can customize the content sent for the SMS Summary at Settings/Configure Email Alert Sources/Capture Summary tab.
On that page you can configure what part of email to use:
From: address, To: address, Subject: line, Body: line
Also you can capture a specific section of that text (exact phrase, several words, regex).
In case of Orion Source we can't customize this content.
Email Source.jpg 111.6 KB
Thanks for the Response Ihor.klyufas,
Your saying that we can capture specific email captures but not my Orion information. The SMS alerts are virtually useless if they only Pass the NID and the name of the alert being passed. Essentially i would have to create an alert for each specific device to know which device went down. Would this be an accurate statement?
Yes, we can't capture a specific text in a message for Orion.
So, if you want to receive more information about alert (not only NID and Alert name) on your phone, you can configure Alert Central to send alerts in "Plain Text" message format.
Note: In that case a message size will be limited to 160 symbols.
Please let me know if that fixed your problem.