3 Replies Latest reply on Mar 25, 2014 11:43 PM by kennylau555

    Can i disable a tech in creating new ticket?(WHD)

    kennylau555

      Hi everyone , this is my first time here .Really need help from the experts here.

       

      Can i disable a tech in creating new tickets?

      I have already done some setting in Tech Permission but i could not find the check-box to disable the ability for a tech to create a new ticket.


      My purpose is to restrict the tech so that he can only view the dashboard and tickets under him.


      Is there a way to do it or WHD does not have such features? 


      Many thanks .